Wednesday, January 26, 2005

The ITIL (IT Infrastructure Library) framework

The other day I had someone phone me up and ask me about ITIL. Sadly, I wasn’t able to tell them very much. I soon discovered that ITIL seems to be quite a buzz word in the IT industry right now. This post contains details of an upcoming Webinar on ITIL which I will be attending and which others might be interested in knowing about.

The ITIL (IT Infrastructure Library) framework is quickly becoming the most recognized service management approach by businesses looking to shore up their IT operations. As IT continually strives for improved effectiveness, measured accountability, and automated processes for ensuring best practices and policy compliance — the need for continuous IT controls is finally resonating throughout the organization.

For those interested here is a free upcoming webinar on ITIL (IT Infrastructure Library): -

“Getting the Right Data for ITIL Success”

Date - Tues., February 15th, 2005
Time - 10 AM PST (1 PM EST)
Presenter - Dr. Sheldon Borkin,
CISSP & Cendura VP, Strategic Accounts

» To register, go to:
http://www.cendura.com/webinar/register/index00.html