Need API for Entitlements conversion
Posted: 23 August 2008 03:50 AM
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Hi,

We are converting all the Service Contracs from Legacy to Oracle. In due process we also want the coverage details i.e., Entitlements to be converted to Oracle which includes timezones, reaction times, reslution times, etc.. I was going through some API’s but could not find any to do it.

I would appreciate if someone can help me with this.

Thanks,
RK

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