Hello All,

Can any one give me a brief idea on some of the features in Oracle Service Module and Contracts Module.

Regards,
Ajay Kunde.

Hi Ajay,

I have no clue about the Contracts module, but I can give you some info about Teleservices Module. But is there anything specific you want to know?

Regards,
Mohit

Mohit,

Can you pls give me the list of seeded reports available in oracle teleservice.

Thanks

Hi MOhit/ Ajay,
I will really appreciate if you guys can share with me the same. thanks

Basic features of Oracle Service Contracts:
-- Sell warranty, extended warranty, subscription and Usage services
-- Manage Invoice and Billing schedules
-- Manage Contracts renewals
-- Increase service revenue
-- Efficient and structured Contract flow.

Ishu

A good place to look is the Oracle Documentation which is available online here http://www.oracle.com/technology/documentation/applications.html
If you want to get an idea of what seeded reports are available then take a look at the Oracle Vision Instance that Solution Beacon provides that you can sign up for here http://www.solutionbeacon.com/tools_vision.htm

Oracle Apps learner - 02 May 2006 02:19 PM

Hi MOhit/ Ajay,
I will really appreciate if you guys can share with me the same. thanks

Hi Mohit/Ajay,

Can you please let me know about TE040 Tele Service module. Basically I want Service Request to Resolution Flow. Appreciate if you guys can arrange this document.

Hope you would do the needful.

Thanks & Best Regards,
Shahjahan
+91 9830958562 (M)

Hi Mohit/Ajay,

Can you please let me know about TE040 Tele Service module. Basically I want Service Request to Resolution Flow. Appreciate if you guys can arrange this document.

Hope you would do the needful.

Thanks & Best Regards,
Shahjahan
+91 9830958562 (M)