ITIL Processes for Oracle Apps Instance management
Posted: 19 June 2006 12:46 AM
Total Posts:  2
Joined  2005-12-13

Does any one have any idea how Oracle Apps instance related Availability management, change management, Release management,Srvice continiuity management process can be mapped to ITIL framework? In other words is there any available Process doc for above which is ITIL compliant.