Director of Infrastructure(Oracle EBS Experience Preferred)
Posted: 26 September 2008 01:22 AM
Total Posts:  2
Joined  2008-06-25

Carrie Montag-Sr. IT Recruiter
The Novo Group
.(JavaScript must be enabled to view this email address)

Job Description: The Director, Infrastructure Operations

The Director, Infrastructure Operations, will implement and operate in-house and potential outsourced computing facilities and all technology within it. He/she will be responsible for the technical infrastructure environment and for setting and
ensuring compliance to performance standards. The Director, will also work closely with the executive team and vendors to identify and execute cost-effective technology solutions.

This position manages the work activities of employees and contractors ensuring committed tasks are delivered on time and within budget and that they deliver the expected business benefits. The Director of IT Infrastructure is responsible for the technical infrastructure necessary to support all business processes and applications systems, as well as providing leadership, project planning guidelines and architectural direction that ensures the infrastructure and supporting systems are reliable and scalable. In accordance with industry best practices, the Director will design, implement and maintain policies and procedures to insure high availability, system security, and disaster recovery. He/she is a member of the IT Leadership Team and will provide leadership and guidance for both strategic and operational technology objectives and projects.

Candidates must have an in-depth grasp of technology project plans as it drives the business to achieve its goals, with strong prioritizing skills and understanding of technical issues relating to how databases, networking, hardware and software all work together. The ideal candidate is someone who can manage people and is capable of hands-on work if necessary. The candidate should also have strong
people skills with demonstrated experience in dealing with the unique
personalities of IT staff. The Director is expected to be an effective communicator, collaborator and change agent and possess the appropriate business and technology acumen to meet or exceed the needs of the company. This position reports to the CIO.

Some of the technologies used, include the following:
Oracle, PeopleSoft, Baan, mainframe, AIX, EMC, Microsoft


•This position requires extensive knowledge and experience running an Infrastructure organization that is made up of teams that provide the following technical services: Wide Area and Local Area Network, Telecommunications, Messaging Systems, Data Center Operations, Database Applications, Storage Management, Disaster Recovery, and IT Security.

•Design and implement robust production processes, standards and
procedures for Data Center Services based on ITIL standards and Delivery teams and drive process improvements
•Develop business cases for IT spending. Budget preparation and cost control; manage capital and operating budgets to meet agreed targets.
•Establish and maintain IT performance management reporting develop and implement policies and procedures
•Deliver high quality 24-hour support and operations to meet or
exceed Service Level agreements
•Assess the reliability and performance of Data Center services;
initiating preventive and corrective actions as required.
•Manage availability, capacity, performance and configuration;
develop short and long term capacity plan. Ensure the effective utilization
and operation of hardware and software resources, communications and
facilities and recommend capacity upgrades as required.
•Leverage resources and processes to optimize costs, maximize technical knowledge and take advantage of operational best practices.

Desired Qualifications and Experience.

•15 - 20 years experience in network and data center operations experience successfully directing IT Operations and implementing and maintaining large-scale information technology systems across multiple hardware and software platforms in a large company environment.
•The preferred candidate will have experience and demonstrated
success in the following areas: management of large, multiple data centers and all phases of systems operations, deployment services and distributed technology operations. Expertise in business and contingency planning, security, disaster recovery and voice and data communications is required.
•This individual will bring an understanding of systems management practices (i.e. ITIL) and facilities management principles.
•The successful candidate is a results oriented manager who can
build and lead a business focused, time sensitive, innovative,
and cost-effective technology organization. Exceptional interpersonal skills
and an ability to communicate appropriately at all levels of the
organization are required. This individual will bring a strong team
•The preferred candidate will have built and led a strong team of IT
Operations managers and technical personnel and will have been effective hiring, training, retaining and developing staff. This individual leads his/her IT organization to be collaborative partners capable of working throughout the IT and business organization with a high sense of urgency and a focus on results.

•Experience with deploying and managing Open Systems infrastructure
(UNIX, Windows, Oracle, etc.)
•Experience in an outsourced environment
•Experience in managing large complex programs
•Ability to drive common processes
•Ability to work with other IT and business executives to delivery
and implement strategies
•Ability to work in concert with other teams scheduling work,
establishing SLA’s, communicating changes, and trouble-shooting problems
•Bachelor’s degree in the field of computer science or information
systems. Advanced degree preferred
•ITIL process certification is a plus

File Attachments
Director of Infrastructure.doc  (File Size: 172KB - Downloads: 611)