fhasweh
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fhasweh@hotmail.com
 
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Amman-Jordan
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Technical Consultant
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Self Development Reading, Oracle Collaboration Suite, Oracle Apps, Oracle Applicaiton SErver
 
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Member Local Time
July 29, 2014  09:54 PM
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May 14, 2009  01:24 PM
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April 20, 2005  06:29 AM
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January 27, 2007  08:26 AM
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April 26, 2007  12:14 PM
Birthday
November 6, 1979
 
Bio

Fadi R. Hasweh

Jordan, Amman PO Box 23162, Amman 11115
Cellular +962788002439
Home +96265823771
E-Mail:

Oracle Products Technical Support Consultant
~ Objective
________________________________________
o To add value to a business by supporting production systems that improves employee efficiency, and assist management in improving decision-making by providing timely business analysis.
~ Education
________________________________________
o Applied Science University, Bachelor, Computer Information System (CIS), January 2001
~ Skills
________________________________________
o Oracle Products - Oracle AIM, Oracle Developer Suite, Oracle Workflow Builder, Oracle Financial Analyzer, Oracle Express Server, Oracle Discoverer and Oracle Database.
o Development Tools - Visual. NET, MS SQL 2000, Microsoft Access XP, Active Server Pages (ASP), JAVAScript, Microsoft InterDev, Workflow analysis & design.
o Technical & IT Related - MS-Windows, Linux, UNIX, AIX and HP. 
o Languages - Native speaker of Arabic, Good command of English.
~ Summary of Experience
________________________________________
o Oracle Applications 11i DBA-Support Consultant.
o Oracle Application Server Support Consultant.
o Oracle Collaboration Suite Support Consultant.

~ Experience
________________________________________
 Senior Database Administrator
Umniah Mobile Company Amman, Jordan.  May 2006 – Present
o Core Responsibilities:
- Apply patches, fixes and work with Oracle support through SRs.
- Administration on Oracle Apps 11.5.10 using Oracle Application Manager.
- Support/Maintain/Troubleshoot Umniahs Apps Production environments.
- Support Umniah’s CRM and point of sale Production Applications.
- Maintain Umniah’s Billing System.
 Technical Support Consultant
INTRACOM, Amman, Jordan. (Oracle Partner) April 2003 – April 2006
INTRACOM Jordan, a subsidiary of INTRACOM, based in Amman. INTRACOM Jordan is a systems integrator, providing end-to-end integrated IT solutions and with intention of deepening access to the markets of Jordan and surrounding countries of the Middle East. Among the company’s distinguished clients are Arab Bank, The Housing Bank, King Abdullah University Hospital, Public Security Directorate, Prime Ministry, XPress Jordan Telecom, Jordan Telecom (JT), United Pharmaceutical Manufacturing (UPM), MobileCOM, Jordan National Bank, Jordan University of Since and Technology (JUST), Syrian Telecom and Food & Drugs Corporation (FDC) in Lebanon.
o Oracle Applications 11i DBA-Support Consultant (11.5.7-11.5.10.2)
o Core Responsibilities:
- Install, Configure, And Troubleshoot Oracle Applications.
- Apply patches, fixes and work with Oracle support through iTARs.
- Configure pasta for Arabic printing.
- Initial use of Oracle Application Manager.
- Assist in Cloning Oracle Applications using rapid clone.
- Support and maintain single and multi node Oracle Applications environments inside and outside Jordan.
o Projects:
- Mobilink/orascom Project Work: installation and configuration for Oracle Applications 11.5.10.2 Test and Vision Database instances on HP-UX based machine for our client in Pakistan, it was a multi node installation also I applied required patches for both instances.
- SEPGCO Project Work: installation and configuration for Oracle Applications 11.5.10.2 Test, Vision and Production Database instances on HP-UX based machine for our client in Jordan, it was a multi node installation also I applied required patches for both instances.
- FDC Project Work: installation and configuration for Oracle Applications 11.5.10 Test, Vision and Production Database instances on Sun based machine for our client in Lebanon, it was a single node installation also I applied required patches for both instances; I also installed Oracle Express server and Oracle Finical Analyzer.
- INTRACOM Internal Project Work: installation and configuration for Oracle Applications 11.5.10 Test, Vision and Production Database instances on Linux Redhat based machine for INTRACOM to deploy Oracle applications internally, it was a single node installation also I applied required patches for all instances and I also configured the pasta for Arabic printing.
- KAUH Project Work: provide technical support for our customer’s Production environment, the installation was a multi node installation with RAC database on Sun/Windows based machine.
- STE Project Work:  provide technical support for our client in Syria using OCS web conferencing tool, I provided technical support to the Production and Test environments, the installation was a multi node installation on Sun based machines.
- UPM Project Work: provide technical support for our customer’s Production environment, the installation was a single node installation on Sun based machine.
- XPress Jordan Project Work: provide technical support for our customer’s Production environment, the installation was a single node installation on Sun based machine.
- Jordan Telecom (JT) Project Work: provide technical support for our customer’s Production environment, the installation was a multi node installation on AIX based machines.
o Oracle Application Server Support Consultant (9i, 10g)
o Core Responsibilities:
- Install, Configure, And Troubleshoot Oracle Application Server.
- Apply patches, fixes and work with Oracle support through iTARs.
- Configure Oracle Application Server Cluster and Load balancing solutions.
- Configure Oracle Application Server Components (Forms and Reports).
- Configure Formsweb.cfg file and enabled SSL.
- Configure Arabic for both forms and reports.
- Manage Application Server instances using Enterprise Manager.
- Support and maintain Oracle Application Server environment.
o Projects:
- ITC Project Work: installation and configuration for Oracle Application Server 10g on SUN based machine for our client in Saudi.
- PSD Project Work: installation and configuration for Oracle Application Server 10g on Windows based system and applied latest patch sets, I also configured formsweb.cfg and I enabled Arabic for forms and reports and I also enable the SSL.
- Prime Ministry Project Work: installation and configuration for Oracle Application Server 10g on AIX based System and applied latest patch sets, I also configured formsweb.cfg and I enabled Arabic for forms and reports.
- JUST Project Work: installation and configuration for Oracle Application Server 9i on Sun based machine and applied latest patch sets, I also configured formsweb.cfg and I enabled Arabic for forms and reports.
o Oracle Collaboration Suite Support Consultant (9.0.3, 9.0.4.1)
o Core Responsibilities:
- Install, Configure, And Troubleshoot Oracle Collaboration Suite.
- Apply patches, fixes and work with Oracle support through iTARs.
- Configure Oracle Collaboration Suite Components (SSO, OID, email, files, calendar and web conferencing).
- Create and maintain Oracle Collaboration Suite end users.
- Manage Application Server instances using Enterprise Manager
- Apply anti-spam policies and configure Symantec scan engine with OCS.
- Support and maintain single and multi node Oracle Collaboration Suite environment.
o Projects:
- INTRACOM Internal Project Work: installation and configuration for Oracle Collaboration Suite 10g on Linux Redhat based System and apply latest patch sets, I also configured oracle email, calendar and web conferencing, also I applied anti-spam policies and configured the OCS to work with Symantec antivirus scan engine.
- Prime Ministry Project Work: installation and configuration for Oracle Collaboration Suite 9.0.4 on AIX based System and applying latest patch sets, I also configured oracle email, calendar, files and web conferencing, also I applied anti-spam policies and configured the OCS to work with Symantec antivirus scan engine.
- JUST Project Work: installation and configuration for Oracle Collaboration Suite 9.0.3 on Windows based System and applying latest patch sets, I also configured oracle email, calendar and files.
 Developer/Systems Analyst
BOSSit, Jordan.  June 2001 - November 2002
BOSSit: Jordan’s leading contact management service provider. The company focuses on providing service level agreements aimed at maximizing sales, customer value and retention. Among the company’s distinguished clients are Aregon.com, the Aqaba Special Economic Zone Authority (ASEZA), Scientific and Medical Suppliers (SMS), Jordan American Chamber of Commerce in Jordan (JABA) and Microsoft Lebanon.
o Core Responsibilities: Development and Analysis.
o Projects:
- JABA Project Work: Application of ASP and SQL server for the development of a contact management system.
- SMS System Project Work: Initial development of a system using ASP and SQL server that aims to help the technical support team working on the service department input data, generating reports and sending emails between them and the customer service department.
- BOSSit Database Project Work: software on VC#. NET, ADO.NET and SQL server. The Software aims to lessen employee time in inputting data and generating professional reports by enabling users to add, delete, update and search contacts and all related information, and extracting report. (Client Management Software).